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Security concerns are at the root of most of the questions our technicians encounter.

The folks in Grays Harbor Washington are effected by these security risks just as much as anywhere else in the world. Here at Comfort PC we understand that some of the terminology that is used in regards to these threats can be hard to interpret from time to time.  We have taken the time to offer some brief explanations to some of the most commonly asked security questions we have encountered.  Take your time and read through some of these questions and answers; they will at least make for interesting water cooler talk, and may even help you to avoid a threat in the future!  


Common Questions

  1. How do I know if I have a virus on my machine?
  2. Why am I getting all these pop-ups when I go online?
  3. Who is spying on me?
  4. Got Worms?
  5. What is aTrojan horse virus ?
  6. What can I do to feel safe using my PC?

How do I know if I have a virus on my machine?

Viruses can do all sorts of unexpected things to your PC and network. General rule of thumb is if it's out of the ordinary, it could be a virus. Most of the time viruses are created to just aggravate the end user. Yes there are people with nothing better to do with their time then to make your life miserable. Viruses can spread and eventually make your PC and network un-useable. As soon as you think you have an infection you must do something to stop it! Best bet is to call Comfort PC  today and tell us what is going on. We will give you honest advice. 

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What are pop-ups?

Pop-up ads are a form of online advertising on the World Wide Web intended to increase web traffic or capture email addresses. It works when certain web sites open a new web browser window to display advertisements. The pop-up window containing an advertisement is usually generated by JavaScript, but can be generated by other means as well.

A variation on the pop-up window is the pop-under advertisement. This opens a new browser window, behind the active window. Pop-unders interrupt the user less, but are not seen until the desired windows are closed, making it more difficult for the user to determine which Web site opened them.

When Pop-up turn bad:

Pornographic web sites are among the most common users of pop-up ads. Some particularly vicious types of pop-up ads (again, most often seen in connection with adult entertainment sites) appear to have either been programmed improperly or have been specifically designed to "hijack" a user's Internet session. These forms of pop-ups sometimes spawn multiple windows, and as each window is closed by the user it activates code that spawns another window -- sometimes indefinitely. This is sometimes referred to by users as a "Java trap", "spam cascade" or "Pop-up Hell" among other names. Usually the only way to stop this is to close the browser.

Where you least expect it:

Other pop-ups appear to come from perfectly legitimate websites that have been hijacked to link to other websites, usually in the form of pop-unders (see below). Online dating services are most prevalent in this category Many of these so called "free" dating services are known to harvest email addresses and create false accounts for the purposes of increasing site traffic and boosting advertising revenue. Accounts created in this way usually only remain active for three to four weeks, before the hijack is discovered and the account deleted.

Non Browser Pop-ups:

Processes other than the Web browser can also display pop-up ads, or can direct the browser to display them. Many Spyware programs do this, as well as some advertising-supported software, although the line between the two is sometimes thin.

A different sort of pop-up ad can be sent via the Messenger service in Microsoft's Windows operating system. These pop-ups appear as Windows dialog boxes with a textual message inside, usually directing the user to a Web site. Claims have been made that this type of pop-up has been used to commit extortion. Threats of legal action against the company D Squared Solutions has caused them to stop using this technique.

Bottom Line:

Pop-up can bring your internet session to a screeching halt and even bog down your system so much that it becomes unusable even when your not on the internet.  We see it all the time and we have become experts at resurrecting these bogged down machines.  We are also the security experts and will help you to lock down your machine so you can feel safe using the internet.  Don't let a few bad apples spoil your RITE to use the the World Wide Web.  Let Comfort PC liberate your PC and make surfing the web comfortable again!

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Peeping Tom

In the field of computing, the term Spyware refers to a broad category of malicious software designed to intercept or take partial control of a computer's operation without the informed consent of that machine's owner or legitimate user. While the term taken literally suggests software that surreptitiously monitors the user, it has come to refer more broadly to software that subverts the computer's operation for the benefit of a third party.

In simpler terms, Spyware is a type of program that watches after what users do with their computer and then send this information to a hacker over the internet. Spyware can collect many different types of information about a user. More benign programs can attempt to track what types of websites a user visits and send this information to an advertisement agency. More malicious versions can try to record what a user types to try to intercept passwords or credit card numbers. Yet other versions simply launch pop-ups with advertisements.

Spyware differs from viruses and worms in that it does not usually self-replicate. Like many recent viruses, however, Spyware – by design – exploits infected computers for commercial gain. Typical tactics furthering this goal include delivery of unsolicited pop-up advertisements; theft of personal information (including financial information such as credit card numbers); monitoring of Web-browsing activity for marketing purposes; or routing of HTTP requests to advertising sites.

As of 2005, Spyware has become one of the pre-eminent security threats to computer-systems running Microsoft Windows operating-systems

What to do?

Knowledge is the first place to start.  So now that you have read about Spyware you are ahead of the game! Next step is to call in the exterminator!   A Comfort PC technician can evaluate your system in the comfort of your home or office and give you honest advice.  Most of the times Spyware can be removed from your system right on the spot and you will be back up and running!  We can show you how to protect yourself from these spies and scammers.  Your security is a priority to us.  After all how can you be comfortable using your computer when your always worried about some hacker trying peep in on you and your computer.  

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Got Worms?

A computer worm is a self-replicating computer program, similar to a computer virus. A virus attaches itself to, and becomes part of, another executable program; however, a worm is self-contained and does not need to be part of another program to propagate itself. They are often designed to exploit the file transmission capabilities found on many computers. The main difference between a computer virus and a worm is that a virus cannot propagate by itself whereas worms can. A worm uses a network to send copies of itself to other systems and it does so without any intervention. In general, worms harm the network and consume bandwidth, whereas viruses infect or corrupt files on a targeted computer. Viruses generally do not affect network performance, as their malicious activities are mostly confined within the target computer itself.

The name 'worm' was taken from The Shockwave Rider, a science fiction novel published in 1975 by John Brunner. Researchers writing an early paper on experiments in distributed computing noted the similarities between their software and the program described by Brunner and adopted the name.

Although technically a Trojan, the Christmas Tree Worm was the first worm on a worldwide network, spreading across both IBM's own international network and BITNET in December 1987 - and bringing both to their knees.

The first worm on the Internet, and the first to attract wide attention, the Morris worm, was written by Robert Tappan Morris, who at the time was a graduate student at Cornell University. It was released on November 2, 1988, and quickly infected a great number of computers on the Internet at the time, and causing massive disruption. It propagated through a number of bugs in BSD Unix and its derivatives. Morris himself was convicted under the US Computer Crime and Abuse Act and received three years probation, 400 hours community service and a fine in excess of $10,000.

In addition to replication, a worm may be designed to do any number of things, such as delete files on a host system, encrypt files in a cryptoviral extortion attack, or send documents via e-mail. More recent worms may be multi-headed and carry other executables as a payload. However, even in the absence of such a payload, a worm can wreak havoc just with the network traffic generated by its reproduction. Mydoom, for example, caused a noticeable worldwide Internet slowdown at the peak of its spread.

A common "payload" is for a worm to install a "backdoor" in the infected computer, as was done by "Sobig" and "Mydoom." These zombie computers are used by spam senders for sending junk email or to cloak their website's address. Spammers are thought to fund the creation of such worms, and worm writers have been caught selling lists of IP addresses of infected machines. Others try to blackmail companies with threatened DoS (Denial of Service) attacks. The "backdoors" can also be exploited by other worms, such as "Doomjuice", which spreads using the backdoor opened by Mydoom.

Bottom Line

We don't want to bore you with any more of these geeky terms.  The truth of the matter is that a "worm" is one of the worst types of viruses you can have. One worm type virus can bring a whole network of computer off-line in a matter of hours!  Here at Comfort PC we only have one use for worms, and that's for catching fish here in the beautiful northwest.  If you suspect your PC or network is contaminated with a virus of any kind call us today.

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Not just the Greeks used Trojans!

a Trojan horse is a malicious program that is disguised as or embedded within legitimate software. The term is derived from the classical myth of the Trojan Horse. They may look useful or interesting (or at the very least harmless) to an unsuspecting user, but are actually harmful when executed.

Often the term is shortened to simply Trojan, even though this turns the adjective into a noun, reversing the myth (Greeks were gaining malicious access, not Trojans).

There are two common types of Trojan horses. One, is otherwise useful software that has been corrupted by a cracker inserting malicious code that executes while the program is used. Examples include various implementations of weather alerting programs, computer clock setting software, and peer to peer file sharing utilities. The other type is a standalone program that masquerades as something else, like a game or image file, in order to trick the user into some misdirected complicity that is needed to carry out the program's objectives.

Trojan horse programs cannot operate autonomously, in contrast to some other types of malware, like viruses or worms. Just as the Greeks needed the Trojans to bring the horse inside for their plan to work, Trojan horse programs depend on actions by the intended victims. As such, if Trojans replicate and even distribute themselves, each new victim must run the program/Trojan. Therefore their virulence is of a different nature, depending on successful implementation of social engineering concepts rather than flaws in a computer system's security design or configuration.

A Trojan horse program has a useful and desired function, or at least it has the appearance of having such. Trojans use false and fake names to trick users into dismissing the processes. These strategies are often collectively termed social engineering. In most cases the program performs other, undesired functions, but not always. The useful, or seemingly useful, functions serve as camouflage for these undesired functions. A Trojan is designed to operate with functions unknown to the victim. The kind of undesired functions are not part of the definition of a Trojan Horse; they can be of any kind, but typically they have malicious intent.

In practice, Trojan Horses in the wild often contain spying functions (such as a packet sniffer) or backdoor functions that allow a computer, unbeknownst to the owner, to be remotely controlled from the network, creating a "zombie computer". The Sony/BMG rootkit Trojan, distributed on millions of music CDs through 2005, did both of these things. Because Trojan horses often have these harmful behaviors, there often arises the misunderstanding that such functions define a Trojan Horse.

The basic difference from computer viruses is that a Trojan horse is technically a normal computer program and does not possess the means to spread itself. The earliest known Trojan horses were not designed to spread themselves. They relied on fooling people to allow the program to perform actions that they would otherwise not have voluntarily performed.

Trojans implementing backdoors typically setup a hidden server, from which a hacker with a client can then log on to. They have become polymorphic, process injecting, prevention disabling, easy to use without authorization, and therefore are abusive

How Do I know?

Many folks must be wondering right about know, "how do I know which programs are really Trojans?"   The general rule of thumb from Comfort PC is this: if it has the words "FREE" in the description, be on alert. Most free games or programs end up making you pay in the end one way or the other.

Still confused?  Give us a call and we will sort you out and help you to feel safer using your PC.

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Is there a way to compute safely today?

Unfortunately, the world is full of people with nothing more important to do than make life a little less comfortable for majority of us.  They keep coming up with new ways to infect our PCs, and invade our privacy.

What is the answer?  One word: KNOWLEDGE.  The more you know your enemy, the better chance you have of protecting yourself from them.  We hope this page has helped you to understand just a few of the threats that are posed in this day in age.  We strongly encourage you to talk to a professional about tools and methods that can safeguard your PC or business network.  These threats are not to be taken lightly, as they can bring your systems to a stop.  Everyday, millions of dollars are lost due to system down time which is attributed to some a variety of the things discussed on this page.

Call us today and we will have a certified network specialist check out your computer or network.  We will give you the tools and the KNOWLEDGE to protect yourself from hackers and malicious software.  

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Copyright © 2006  [Comfort PC]. All rights reserved.
Revised: 10/13/06.

 

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